Clear operating, copyright, and compliance information.

Business and operating status

ThistleFrame provides aerial photography and drone media services across Scotland. ThistleFrame maintains CAA registration and an Operator ID for applicable aircraft and operations, and flights are carried out in line with the relevant UK Civil Aviation Authority rules in force at the time of the assignment.

• Aircraft are operated only when the required registration, labelling, and operator competence requirements are in place.
• Holding an Operator ID does not guarantee that every requested location can be flown. Each job is still assessed for legality and safety.
• Where a site, airspace, event, or operating scenario requires extra permission or coordination, the flight may be delayed, adjusted, or declined.

Insurance

ThistleFrame maintains annual hobbyist cover and arranges commercial insurance for commercial work as required. Commercial assignments are only undertaken when the appropriate insurance cover is in place for that activity.

• For commercial drone operations, third-party liability cover is treated as a minimum requirement.
• Insurance documentation may be provided to clients or venues where reasonably required before a confirmed flight.
• Clients remain responsible for their own property, event, or public liability arrangements unless explicitly agreed otherwise in writing.

Intellectual property and usage rights

Unless otherwise agreed in writing, all intellectual property rights in the ThistleFrame name, branding, website, layouts, copy, creative development, and Thistle AI systems or planning materials remain the property of ThistleFrame.

• Any rights granted to a client in final photographs, edited video, or other deliverables are limited to the scope agreed for that booking.
• Raw footage, unselected images, planning notes, shot lists, templates, prompt structures, and internal workflow documents are not transferred unless expressly included in writing.
• Thistle AI, including its planning logic, creative methodology, and supporting materials, is proprietary to ThistleFrame.
• ThistleFrame may retain the right to display completed work in a portfolio, case study, or social channels unless exclusivity or confidentiality is agreed in writing in advance.

Client responsibilities and permissions

By commissioning work, the client confirms they have the authority to request filming, photography, or site access at the location concerned, or that they will secure that authority before the shoot takes place.

• Clients must disclose relevant hazards, restrictions, neighbours, crowd considerations, livestock, or sensitive operations near the site.
• Any landowner consent, venue approval, event permission, or specialist access approval remains the client's responsibility unless ThistleFrame expressly agrees to arrange it.
• If a client supplies logos, plans, music, images, or other material for use in a project, the client confirms they have the right to provide and use that material.

Flight limitations, weather, and safety

All flights are subject to weather, visibility, satellite reception, aircraft condition, local hazards, privacy considerations, and legal operating limits. Safety and compliance take priority over schedule.

• ThistleFrame may postpone, relocate, reduce, or cancel a flight where conditions make the operation unsafe, impractical, or non-compliant.
• No specific image, path, altitude, or manoeuvre is guaranteed where site conditions or regulation prevent it.
• ThistleFrame will not knowingly carry out flights that would breach CAA requirements, local restrictions, or reasonable privacy expectations.

General legal note

This page provides practical information about how ThistleFrame operates. It is not a full contract and is not legal advice. Project-specific terms, usage licences, pricing, and delivery arrangements should be confirmed in writing for each booking.

Questions about rights, insurance, or site compliance can be sent to contact@thistleframe.scot.